Returns & Exchanges

At Xtreme Discount Mattress, we want to ensure you achieve the perfect night's sleep. If you are not completely satisfied with your purchase, our streamlined return process is designed to help you find the right comfort solution within 90 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer service team via phone or email with your order number and original receipt to begin the return or exchange process.

  • 2.
    Comfort Evaluation

    Please ensure you have slept on your new mattress for at least 30 nights, as it takes time for your body to adjust to a new support system.

  • 3.
    Condition Verification

    Verify that the mattress is free of stains, tears, or odors; mattresses must be returned in sanitary condition and protected by a mattress protector to qualify for credit.

  • 4.
    Schedule Pickup

    Once approved, our logistics team will coordinate a time to pick up your mattress and deliver your new selection or process your store credit.